Collections Officer with Greek, Location: Bucharest

22 Apr 2019, Bucharest

Consultant: Alexandra Busuioc

Our client is a multinational company specialized in providing management consulting, technological solutions and outsourcing services for businesses, present in more than 56 countries and with over 440.000 employees worldwide.

― Fluency in Greek; 
― Good understanding of English (B2); 
― Experience with accounting systems, cash applications, customer service, SAP would be a plus; 
― Competent Microsoft Office user: Excel, Word and Power Point; 
― Ability to solve urgent matters and work under pressure; 
― Ability to prioritize and schedule workload; 
― Reliable, active approach striving for process improvement; 
― Responsibility, accuracy; 
― Team player.


― Contact customers via e-mail/phone/fax and initiate collection activities; 
― Identify and collect payment of overdue invoices through proactive planning, prioritization and execution of daily call cycles; 
― Provide necessary information of credit worthiness to customer service when required; 
― Manage the customer portfolio within the agreed credit terms and credit limits; 
― Meet cash collection targets keep up-to-date; 
― Deliver service in line with agreed controls and procedures. 
― Input notes on payment agreements and follow-up actions; 
― Reinstate accounts when payment is received;
― Initiate Collection Agency activities, providing collection data and contact details to the Collection Agency; 
― Instigate legal proceeding (in-house or external) for accounts that require legal resolution;
― Flag invoices that relate to doubtful balances to be written off and input notes why the balance is not collectable; 
― Register invoice disputes; 
― Follow escalation routes, adhere to laid down procedures and proactively identify problem areas and propose likely solutions.


* All the applications will be introduced in our data base. Only the eligible candidates will be contacted. Thank you for your interest!