Customer Business Support Analyst with French; Cluj - Napoca

18 Ian 2019, Cluj Napoca

Consultant: Sales Consulting


·        Contract management

·        Price and condition maintenance

·        Settlement and pay out of bonus agreements

·        Tracking the accruals in the system and ensure a high accuracy of accruals

·        Support rolling Forecast and Budgeting process

·        Coordinate Budget & Forecasting process jointly with Finance and Controlling

·        Plausibility and completeness checks of data inputs in the system

·        Cooperation with Global Projecting and Sales for Projects

·        Tracking of future sales/ filler projects

·        Keeping track of Sales targets (RBO) and perform plausibility checks

·        Complaint management

·        Support Controlling with required contractual data (accrual overview)

·        Support and perform month end processes

·        Prepare ad hoc analysis

·        Improve and align processes within the BO and Controlling and other departments

·        Support Lean Management-/Projects

·        Deputy for other sales support analysts and customer business support colleagues within the team



·    1-3  years experience on a similar role or within the economic finance/area or 2 years customer service experience

·    University degree in Finance or Business Administration

·    Fluency in English and French language

·    Excellent verbal and written communication skills

·    Good analytical skills and high attention to details


Tools used:

 Medium to advanced SAP knowledge

 Medium knowledge in Excel


*All applicants will be saved in our internal databases. Only eligible candidates will be contacted. Thank you for your interest!