Oferte

ORDER TO CASH WITH DUTCH, Location: Bucharest

04 Ian 2021, Bucharest

Consultant: Alexandra Busuioc

Our client is a multinational company specialized in marketing and advertising.

 

Requirements:

— English – advanced level, verbal & written
— Dutch - advanced level, verbal & written
— accurately enter data in ERP System on the order > contract > billing > payment lifecycle
— outstanding verbal and written communication skills and the ability to prioritize and multi-task
— responsible, well organized, thorough, proactive, ability to manage own time effectively
— ability to work as part of a team or alone
— data literacy: competence in finding, manipulating, managing, and interpreting data
— excellent knowledge of MSOffice applications
— strong ability to effectively collect, while maintaining good relationships with customers

 

Responsibilities:

— create and maintain customer cards with their physical and financial details
— create contracts, amend existing contracts, perform quality check on contracts before activation
— create quotes and orders with relevant equipment/labour/services
— evaluate credit worthiness, establish deposit and autopay requirements
— perform recurring billing, sales order billing, service billing, adhere to specific customer billing needs
— liaise with Ops, Sales, Engineers, Finance, subcontractors etc for chasing backup documents
— distribute invoices through the agreed contractual methods (email, post, portal etc), ensure customer approvals are received and cash collected
— apply cash receipts, research and reconcile payments or unapplied cash receipts, work with AR/Finance on non-standard accounts
— process AR subledger transactions through the system: credits, reinvoices, refunds, buyouts, write offs, adjustments etc and ensure proper authorization
— expedite timely payment via phone, e-mail or collection letters, create plans for aging reduction and negotiate payment plans
— respond to client inquiries regarding AR status like invoicing, contracts, orders, past due accounts, etc.
— resolve customer disputes, determine root cause and work with the customer or internal business
— owner to resolve the issue that is preventing payment
— perform timely execution of month end closing procedures
— evaluate and update billing AR and Finance processes and procedures
— device management (audio; visuals)
— meet department-standard metrics while maintaining high quality performance
— work in cooperation with AR, Finance, Sales, Operations and other departments to ensure quality customer service is provided

 

 Only the eligible candidates will be contacted. Thank you for your interest!